Four areas, one principle: no part of your operation should depend on a single place, a single device or a single person.
From the internet connection all the way to your server: every layer is redundant and none depends on a single place or device.
Independent links lead into the network. We inspect incoming traffic and stop attacks before they reach the servers.
The data centres are interconnected in a full mesh. Losing a route or even a whole site does not stop operations.
Virtual servers run in a cluster on storage spread across multiple machines. We combine enterprise-grade hardware from several manufacturers, so nothing depends on a single vendor.
We set up the server exactly to the agreed configuration and hand it over to you ready to run.
We monitor the infrastructure around the clock — availability, performance and security events — and respond to issues within the times agreed in the SLA.
Backups are taken directly in the data centres, so restoring from them is fast.
Copies of the backups are replicated outside the production data centres to two independent sites, and we test restores regularly.
We design infrastructure around what has to run and what you cannot afford to lose — not around a catalogue.
Services run in several data centres at once. When one site fails, another takes over without your users noticing.
Risk diversification in practice: backups leave the production sites and land in two further independent locations.
Contractually guaranteed availability and response times. A night-time call is answered by an engineer who knows your environment.
Protection does not rely on a single product. Several independent layers back each other up.
Network traffic analysis reveals scanning, intrusion attempts and unusual behaviour.
Addresses that attacks come from are blocked at the network edge.
Security events from across the infrastructure converge in one place and are analysed around the clock.
We regularly scan our infrastructure systems for malicious code.